Hi, I’m jaime.
I’m a curious, outgoing introvert, mom & wife, coast of Maine loving, warm weather seeker that has personally visited almost 50 destination spas! (Pictured here at the Omni Mt. Washington Spa)
My love of Spa began in 2004 and I have had 18 years to cover a lot of ground in the spa industry. My passion to see the spa industry flourish and continue to hold high standards, give exceptional treatments, and customer service has motivated me to create this one-of-a-kind SPA EDUCATION.
My background is inclusive of being a triple licensed practitioner maintaining a private atelier, I’ve contributed to Massage Magazine as a guest writer/interviewee, I’ve led a luxury 25,000 sq-foot spa as director with 50 +/- employees, I’ve educated for a massage school, been a regional account executive for a skin & body care line / national (technical & product knowledge) educator and approved provider holding NCBTMB credentials.
My vast experience, eye for detail and professionalism gives me the ability to analyze where the (group, or) individual therapist can increase their skills in a manner that comes together collectively. I meet you where you are professionally, I provide insight, strength, and challenge you, taking even the best service providers and elevating their skills.
Having such high standards for quality, value, and knowledge, I felt led to become a spa mentor, leader, advocate, and educator for business and like-minded professionals who share the same passion and love to grow. In 2011 I began this business of continuing education as a 'side gig' and with the many visits to the spas around the country - I saw a need for this personalized support, a need to focus on the individual or the group to round out and perfect your business. To at least provide a sounding board for skilled therapists to continue feeling challenged and improve their skills.
My goal, imminently, is to ensure business standards, quality, and service at the highest level possible while maintaining a warm, nurturing & friendly spa atmosphere, ultimately increasing value & profits!
Let’s be successful together.
My Approach
It couldn't be easier! We customize classes, education, training, or business support and we travel to YOU!
We specialize in propelling your spa's business that will help build your business reputation, portfolio, & ultimately your bottom line. We do this by ensuring profitable business support, development structure, increasing technical skill, staff confidence & repertoire so that you see continued success year over year!
Our customized services are suited to you and your individual business needs, along with continued support & systematic plans accompanied by useful resources for long-term success!
My Mission
Our mission is to create exemplary spa experiences for every spa guest, every time. Our purpose is to increase your value and ultimately the bottom line for your business; our high standards will set the bar for the quality of service & superior customer service in a staff-friendly environment, challenging like-minded spa professionals to push their current knowledge & boundaries towards greatness! We aim to reignite the spark within every spa practitioner, and create an atmosphere where every spa customer feels the passion behind each and every treatment, purchase, interaction or retreat, creating & elevating the value of our industry to achieve even higher levels.#LoveSpaLife
My Commitment
Our commitment is to accommodate your individual business and staff needs! A customized training agenda will be made specifically for your facility ensuring an individual, unique plan for your spa's mission! Our support is always staff friendly working on challenging like-minded spa professionals to push their current knowledge & boundaries towards greatness!
There is absolutely no push or affiliation of any company products. However, we have worked with and experienced a variety of products and companies over the years and can offer our opinions and advice, only if requested.